Reference

Terms & Conditions That Protect Your Play

When you open an account with mpo88asia link, you're agreeing to clear, straightforward terms that spell out how deposits and withdrawals work, what happens if there's a dispute…

Account security verified at signupPayment rules for DANA, OVO, GoPay, QRISClear withdrawal and dispute process
mpo88asia link Terms & Conditions That Protect Your Play
QUESTIONS ABOUT YOUR ACCOUNT

How to Contact Us About These Terms

Live Chat Reach our support team in the lobby via live chat during your session. We're here Monday to Sunday, 08:00 to 23:00 Indonesian time, to clarify any term, explain withdrawal procedures, or help you verify your account.
Email Support Send questions about our terms, payment terms, or account restrictions to our support email. We respond within 24 hours and can provide written confirmation of policy details or discuss specific account concerns.
Account Settings Review your own terms summary and account restrictions in your dashboard under Account > Terms & Security. You can request a full policy copy or ask to modify your account settings there.
YOUR DATA AND ACCOUNT SAFETY

How We Handle Your Account Information

Data We Collect

During signup, we collect your name, email, phone number, and payment details (DANA, OVO, GoPay or QRIS account info) needed to process deposits and withdrawals. We also track login history and session activity to spot unusual access patterns and protect you from fraud.

Account Security

Your password is encrypted and stored securely. We don't store full payment credentials—only tokenized references that let us process your DANA, OVO, GoPay or QRIS transactions. Two-factor authentication is available in your Account > Security settings.

Cookie & Tracking Policy

We use cookies to keep you logged in, remember your preferences, and understand how you navigate the lobby. You can manage cookie settings in your browser; blocking certain cookies may affect your session speed or game loading on mobile.

How Long We Keep Your Data

Account records are kept for the lifetime of your account plus 3 years after closure for dispute resolution and regulatory compliance. Withdrawal and deposit receipts are stored for 5 years. You can request deletion of non-essential data anytime.

Dispute & Change Requests

If you believe we've breached our terms or mishandled your account, contact support with details. We investigate within 5 business days. You can request account changes—like updating your linked DANA, OVO, GoPay or QRIS account—through Account > Payment Methods.

Regulatory Compliance

Our terms reflect local legal requirements where we operate. If local law conflicts with our terms, local law takes precedence. We comply with know-your-customer (KYC) requirements during signup and ongoing account monitoring.

Questions About Your Rights & Responsibilities

You can close your account anytime via Account > Settings > Close Account. Any pending withdrawals are processed first. After closure, you cannot reopen the same account for 30 days. Funds already withdrawn are yours; we don't hold them or reclaim them based on the terms.

If you report a missing deposit or unexpected withdrawal within 48 hours, we investigate immediately. We check transaction logs with your DANA, OVO, GoPay or QRIS provider to trace the payment. Most disputes resolve within 5 business days; we'll notify you of the outcome in writing.

Daily Deposit references depend on your payment method and account age. First-time DANA, OVO, GoPay and QRIS deposits may have lower caps; these increase after your account is verified. Withdrawal limits are set per transaction and per day. Check your Account > Limits for your current thresholds.

If we detect unusual login patterns or large rapid deposits, we may temporarily restrict withdrawals while we verify your identity. We'll contact you via email or phone to confirm. Verification usually takes 2 to 4 hours. This protects both you and us from fraud.

No. Your account is personal and non-transferable. Sharing login credentials violates our terms and voids any protection we provide. If someone else has accessed your account, change your password immediately and contact support.

Our terms cover deposits and withdrawals via DANA, OVO, GoPay and QRIS. Each method has its own processing time—DANA and GoPay usually clear in under a minute; QRIS transfers depend on your bank but typically complete within 2 hours. Bank transfer terms are separate; check our Payment Help page.

Yes. These terms apply to all players in Indonesia where local law permits account access and gameplay. If you're in a region where gaming eligibility is restricted by local law, access depends on local law. Contact support if you're unsure.